Why chose us？
1)Great quality for the price, worth to buy!
2)Good seller! Worked perfectly! Great headset!
3)Quick shipping and excellent service provided!
4)Nice and comfortable!
♣ Payment & Warranty
1. We accept Visa, MasterCard, Escrow. Paypal , western union, bank transfer
When make payment using Escrow, you money is deposited securely in your account. Money is only released to us after you confirm delivery. Payment must be made within 3 days of order.
If you can’t checkout immediately after auction close, Please wait for a few minutes and retry Payments must be completed within 3 days
♣ Refund or replacement
8 months warranty is provided. If you feel disappointed with the item, tell us within 15 days of delivery. Items must be returned in original condition for refund or exchange. Shipping cost incurred is on you.
We understand the frustrations you might have , please contact us before opening any dispute or leaving any neutral/ negative feedback. We care about each buyer and will do our endeavor to fix any problem
in a good business manner. Your satisfaction is always our NO.1 priority.
♣ About Feedback:
1. All products are 100% NEW and tested before shipment.
2. If you are satisfied with our products and service ,please leave us a 5 star feedback.
3. If you have any problem and question regarding your translation, please contact us before leaving any type of feedback.
4. All emails will be answered within 1 work day .If you do not received our email .Please kindly re-send it or complaint to our manager.
1. We will delivery with 10-15 work days after your payment(without holiday).
2. Warranty 12months–one year warranty. Buy with confidence.(excluding the accessories)
3. If the item is defective, please notify us within 3 days after receive. Do not open dispute without communication.
4. If you are not satisfied when you receive your item, please return it with 7 days for a replacement or money back. Please contact us after service staff before return it.
5. If item is defective in 1 month, we will shoulder ONE WAY freight sending you a replacement after receiving returns. Or offer refund (not include freight) after we receive the defective item.
6. If item is defective after 3 months, you can still send it to us. We will repair it for you after receiving the defective item. But you have to pay the extra shipping fee.
♣ About Customs Tax & Duty:
1. The order will be declared as real declaration or customer requirements.
2. Suppliers are not responsible for delays caused by the customs in your country.
3. Additional costs or delays may occur during international trade. We sincerely hope you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.
♣ About Shipping:
1. DHL : 3-7working days as DHL promised(www.dhl.com)
2. UPS: 3-7 working days as UPS promised(www.ups.com)
3. EMS: 7-15 working days as UPS promised(www.ems.com.cn)
4. SINGAPORE/HK/CHINAL post: 2-8 weeks as they promised(contact with us)
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